Question 1

Do you need to come to my house to complete an estimate?

Accepted Answer

For residential clients, we do not offer in-home assessments. Most cleaning packages are based on square footage and any additional services.

Question 2

How do I book a cleaning?

Accepted Answer

Once LGCY Clean has received your deposit, we will reach out to you to confirm a time and date that works best for us both to get your home sparkling.

Question 3

Do I need to stay home during the clean?

Accepted Answer

It's completely up to you! For the first clean, we recommend that clients greet the cleaners when they arrive. However, it is not required that you stay. If you are not home at the completion of the cleaning, all doors and windows will be locked and lights turned off.

Question 4

What is your policy for children and pets?

Accepted Answer

For their safety, we ask that children remain supervised and in a separate room from where the cleaners are working. Pets are to remain in a separate room, crate, tank, or yard from where the cleaning is taking place.

Question 5

What services do you offer?

Accepted Answer

- Initial deep clean
- Move In/Out clean 
- Airbnb/vacation rental cleaning
- Junk removal
- Recurring cleans
- Commercial cleanings
- Listing cleans

Question 6

What forms of payment do you accept?

Accepted Answer

We accept debit and credit card payments made through your client portal.

Question 7

What does a professional house cleaning service include in Springfield MA?

Accepted Answer

A professional house cleaning service from LGCY Clean includes cleaning kitchens, bathrooms, living areas, and bedrooms. Our team dusts surfaces, vacuums carpets, sweeps and mops floors, sanitizes bathrooms, and cleans kitchen surfaces. We provide dependable house cleaning services for homeowners in Springfield MA and throughout Hampden County who want a cleaner, healthier home.

Question 8

How much does house cleaning cost in Springfield MA?

Accepted Answer

House cleaning costs in Springfield MA vary depending on the size of the home, the condition of the property, and the type of cleaning needed. LGCY Clean offers customized quotes based on your home and cleaning preferences so you only pay for the services you need.

Question 9

How often should I schedule recurring house cleaning?

Accepted Answer

Most homeowners in Springfield MA schedule recurring cleaning weekly, biweekly, or monthly depending on their lifestyle. Recurring cleaning helps keep your home consistently clean and prevents dirt and buildup from accumulating over time.

Question 10

Do you offer move in and move out cleaning in Hampden County?

Accepted Answer

Yes. LGCY Clean provides move in and move out cleaning services for homeowners, renters, landlords, and real estate professionals throughout Springfield MA and Hampden County. These services help prepare homes during transitions so the property is clean and ready for the next occupant.

Question 11

What areas does LGCY Clean serve?

Accepted Answer

LGCY Clean proudly serves Springfield MA and surrounding Hampden County communities including Chicopee, Holyoke, Longmeadow, East Longmeadow, West Springfield, Agawam, Wilbraham, and Ludlow.

Question 12

How long does a typical house cleaning service take?

Accepted Answer

Cleaning time depends on the size of the home and the level of cleaning required. Most homes in Springfield MA take between two and four hours for standard cleaning services.

Question 13

Do you offer weekly or biweekly cleaning?

Accepted Answer

Yes. LGCY Clean offers flexible recurring cleaning schedules including weekly, biweekly, and monthly services for homeowners throughout Springfield MA and Hampden County.

Question 14

Do you offer same week house cleaning?

Accepted Answer

Yes. Depending on availability, LGCY Clean offers same week cleaning services for homeowners in Springfield MA who need quick and reliable help.

Question 15

What types of homes do you clean?

Accepted Answer

LGCY Clean provides cleaning services for single family homes, apartments, condos, rental properties, and multi family properties throughout Springfield MA and Hampden County.

Question 16

Do you work with landlords and property managers?

Accepted Answer

Yes. LGCY Clean regularly works with landlords, investors, and property managers to provide apartment turnover cleaning, rental cleaning, and property preparation services.

Question 17

Can you clean homes before a real estate listing?

Accepted Answer

Yes. Our listing preparation cleaning services help homes look their best before real estate photos, showings, and open houses. Clean homes often make a stronger first impression for buyers.

Question 18

Do you provide apartment turnover cleaning?

Accepted Answer

Yes. LGCY Clean provides apartment turnover cleaning services for landlords and property managers throughout Hampden County to help prepare units for new tenants.

Question 19

What makes LGCY Clean different from other cleaning companies?

Accepted Answer

LGCY Clean is a family owned cleaning company focused on dependable service, strong attention to detail, and excellent customer care. Our mission is to provide homeowners in Springfield MA with reliable, high quality cleaning services they can trust.

Question 20

Can I customize my cleaning service?

Accepted Answer

Yes. LGCY Clean offers customizable cleaning plans so clients can choose the services that fit their home, schedule, and cleaning priorities.

Question 21

Do you offer trash or junk removal services?

Accepted Answer

Yes. LGCY Clean offers trash removal and light junk removal services along with cleaning to help restore properties and prepare homes for sale, rental, or move in.

Question 22

How do I schedule a cleaning service with LGCY Clean?

Accepted Answer

Scheduling a cleaning service with LGCY Clean is simple. Contact our team through our website or call us directly to request a quote and schedule your cleaning service in Springfield MA or Hampden County.

Residential Cleaning in Western MA

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Experience the Difference with LGCY Clean

Schedule your residential cleaning today for a healthier home tomorrow.

LGCY Clean FAQ's

Frequently Asked Questions About House Cleaning Services in Springfield, MA and Hampden County